Rude Customer Doesn't Realize He's Returning Collector's Item

Author image for Eric Lund
Eric Lund
Nov 30, 2021 7:00 PM EST

Even after having the distinction explained to him, this dude just wasn't having it. It's one of those rare times when "the customer's always right" doesn't exactly benefit the customer. But he got what he wanted, so that's fine. It's like the time this customer ordered exactly a pound of wings and got less wings.

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  • 01
    Font - O r/MaliciousCompliance · Posted by u/SalvaPot 18 hours ago G 6 2 18 20 3 20 11 You want your money back on this item that is selling for 10 times what you are paying for, and you demand it now? Sounds good. oC L I run an anime/geek store and we are really lenient with pre-orders. We used to not require a deposit to make an order, and in case you needed more time to pick-up an item, all you had to do was ask. We could also hold the items for as long as needed in our storage if you wanted
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  • 02
    Font - Back on February, Funko released a special edition Vinyl POP of Naruto Hokage particular had a 1 in 6 CHASE variant that ended reaching up to a resale value of $130 O. But the way I do pre-orders is that, if you order 6 of the same piece, you are guaranteed a chase. But if you only order 1, you still get a 1 in 6 chance of getting the chase, I just mix them up in random boxes and do a public stream raffle on social This one in media, so everyone knows who won the chase, and I get good pub
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  • 03
    Font - A client ordered just one and left $5 as deposit, the piece was $15. This particular client won the riffle (Along several other clients), but he wasn't that interested in picking it up or paying for the rest of it. I send him a message letting him know that he had won the special variant and had a week to pay it or he will lose his pre-order. At first he was angry because he wanted the normal version, no this "yellow thing", but we explained we could change it if he wanted but that this o
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  • 04
    Font - Then we had to close the store for a time for, you know, 2020 reasons,, and we told him we had to close but we could still schedule an appointment to give him his item or wait until the worst passed. He never answered. Eventually we were able to re-open the store with regulations in place and send him another message telling him we can save it for as long as needed in this strange times. He still didn't answer the messages, but at this point he arrived at the store and demanded for his mo
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  • 05
    Font - He said he was sure I had made up the numbers, that he had ordered the figure for his son but he didn't deserve it (harsh) and just wanted, no, demanded his money back. I just said "Fine, I'll give you your money back. Also, I'll just put this figure out for sale." He just said "whatever, just give me my money" I made a point to grab a post-it note (That I use to put prices to not damage the box), write in big black letters "$90 bucks, last one", and put it on the glass window that leads
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  • 06
    Font - While my employee was giving him his 5 bucks back and giving him a receipt, a young man knocked the door, I gave him some cleaning goo, checked his temperature and let him in. He immediately asked to buy the Naruto CHASE figure. The angry man eyes went wide open over his mask as I picked the POP and guided the young man to the desk, where he handed me the bills one by one. The angry man stood there shocked as the younger man was gushing about how hard to get that figure was and how he was
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  • 07
    Font - I just said: "Well, you got your money back, I'm happy you are happy, if you need anything else please let me know, and stay safe out there." The man just didn't have much else to say and left. Kind of a small and silly thing to feel good about, but 2020 hit us so hard that any unexpected profit was cause for celebration, so we celebrated that good sale with some (instant) ramen, Naruto style. TL:DR- Man ordered a toy, got lucky and got the rare valuable variant, refuses to buy it even wh
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